TRADE SHOW GLOSSARY
A
A/V (Audio/Visual) - Materials such as films and tape recording that present information in audible and pictorial form.
A/V Contractor - Supplier of audio/visual equipment, projectors, screens, microphones, etc.
Access Panel - Removable panel or sections of an exhibit that permit access to lamps, projector mechanisms, etc.
Accessible Storage - The holding of goods in an area from which goods may be removed during shows.
Actual Weight - True weight of a shipment.
Adjustable Standard - Vertical support which allows shelf bracket to be affixed at any point in the support.
Advance Date - Any time prior or up to the last day allowed for crated shipments to arrive at the advance warehouse without a surcharge being applied. A 30% late arrival surcharge is applied to each shipment received at the advance warehouse after the last day allowed for the advance date. Advance Order - Goods and/or services ordered prior to setup.
Advance Rates - Fees associated with advance orders which typically include discounts when paid in advance.
Advance Shipments to Warehouse - Includes unloading crated freight; storing at the show contractor warehouse for up to 30 days; reloading onto trucks for delivery to the exhibit site; unloading freight at the site; delivery to your booth, picking up, storing, and returning empty shipping containers; reloading freight for return to your specified destination from the exhibit site.
Affixed Merchandise - Exhibitor’s products fastened to display.
Agent - A bona fide representative with proper credentials from the party represented.
Aisle - Traffic area between booths.
Aisle Carpet - Carpet installed in aisles.
Aisle Signs - Signs (typically suspended) to indicate aisle numbers.
Americans With Disabilities Act (ADA) - A federal law that bars discrimination against qualified individuals with a disability that limits a major life function with regards to hiring, promotion, termination, compensation, job training or other terms and conditions of employment.
Arch - An exhibit display ceiling or entryway which spans two points.
Assembly - The process of erecting an exhibit from its components. Also called Installation or Set Up.
Association - An organization of people sharing a common interest. Some associations sponsor a trade show.
At-Site - See On-site.
Attendance - Number of people at the show. Attendee - One who attends convention/trade show.
B
Backloader - A type of truck that loads through its rear door.
Back-to-Back Booth - The standard exhibit configuration where booths are placed in rows, back to back.
Back-to-Back Peninsula Booths - Two or more peninsula booths that butt up against each other in a linear fashion.
Backwall - The panels at the rear of an exhibit.
Backwall Booth - Booth located on the most outer wall of the exhibit hall. Also known as Perimeter Booth.
Backwall Exhibit - An exhibit that is back-to-back with another exhibit or against a building wall.
Badge - A type of identification supplied to an attendee, exhibitor or worker to allow access to a show or convention. Typically a card that can be clipped onto the attendee’s clothing.
Baffle - A partition designed to control light, air, sound, or traffic flow.
Banjo - Type of fabric used to make back wall drape. In some show contractor cities the term banjo is synonymous with booth draperies.
Banner - A suspended panel used as a decoration or a sign, usually made of fabric or paper for temporary use.
Base - Steel floor support piece for upright post.
Base Rate - The hourly rate or salary paid for a job performed. It does not include payments for overtime, incentives, or other differentials.
Batten - Piece of wood, typically 1” x 3” or 1” x 4”, which are used to fasten drape or other material.
Bed Hook - Metal hardware in pairs (male and female) used for inserting into panel edge to permit easy coupling of panels.
Blanket Wrap - Uncrated goods covered with blankets or other protective padding and shipped via van line. Also called Pad Wrap.
Blueprint - A scale drawing of booth space layout, construction, and specifications.
Bone Yard - A storage area for empty crates and contractor materials.
Boom Lift - Refer to: Man Lift.
Booth - An area made up of one or more standard units of exhibit space.
Booth Area - The amount of floor space assigned to an exhibitor.
Booth Equipment - Standard term that refers to aluminum and steel framework that supports the booth draperies that define the linear booth spaces. Also known as Booth Steel or Booth Hardware.
Booth Number - A number assigned by show management to identify an exhibitor’s floor space.
Booth Package - When an exhibitor receives a variety of services for one single price (e.g. each booth receives carpet 1-6’ draped table, a 500-watt outlet and 500 lbs. of drayage.). Refer to: Package Plan.
Booth Personnel - Staff members assigned by an exhibitor to work in an exhibit.
Booth Sign - I.D. sign indicating company name and booth number of exhibitor.
Booth Size - The dimensions of the floor space contracted by an exhibitor. Usually sold in 10’ x 10’ increments.
Building Rules - Regulations set by building management outlining procedures for their property.
Bungee Cord - An elastic type cord used for hanging drape around columns.
Bunting - Rows of brightly-colored little flags that are hung across roads or above a stage as decoration for special occasions.
C
Carpenter - A skilled worker used to uncrate, install, dismantle, and re-crate exhibit properties.
Carpet - Floor covering for booths or aisle.
Carpet Package - Offered for all three carpet grades. Packages include visqueen and padding as well as material handling, installation, front edge taping and pick-up at the close of the show.
Cartage - 1. Fee charged for transporting freight between destinations. 2. Hauling exhibit properties short distances. 3. Freight hauling between locations in the same city, town, suburb, or local area.
Cases - Shipping containers usually made of plastic or fiberglass.
Ceiling Décor - Suspended decorations to enhance the appearance of an exhibition hall, or create a more intimate environment by “lowering” the ceiling.
CEM – Certified Exposition Manager - An individual who has completed a training program offered by the International Association of Exposition Managers, and has been certified as a competent manager of tradeshows and exhibitions.
Certificate of Inspection - A document certifying that merchandise was in good condition immediately prior to its shipment.
Certificate of Insurance - A document provided by an insurance carrier outlining coverage on their clients. When insurance is discontinued, all holders of certificates of insurance are notified. These are required by show management before an Exhibitor Appointed Contractor (EAC) can work on the show floor.
Certified Weight Tickets – Truck weight tickets that enumerate the actual weight of a shipment.
Chain Motor Hoist - Motorized piece of equipment that is hanged from the high steel in a building used for lifting truss and heavy hanging signs.
Chaser Lights - Lights placed around the border of a sign or graphic that blink on and off in a rapid pattern.
Cherry Picker - Equipment used to lift people to a given height.
Chevron - Type of cloth used for backdrops.
CLC - Convention Liaison Council.
Cloth - A term used in some regions to refer to booth drapery.
Cold Storage - The holding of goods in a climate controlled area.
Column - A pillar in an exposition facility which supports the roof or other structures. Usually denoted on a floor plan as a solid square.
Commission Show - Show for which a fee is paid to a third party (generally a management company).
Condor - Refer to: Man-Lift.
Consignee - A person to whom goods are shipped.
Consignment - A delivery of merchandise from an exporter (the consignor) to an agent (the consignee) under the agreement that the agent will sell the merchandise, receive a commission, and remit the net proceeds to the exporter.
Consignment Instructions - Conveys instructions from a principal to a provider of such services, without assuming any contractual status in relation to such services.
Consignor - A person who sends freight.
Constricted Space Loading/Unloading - Freight loaded “high and tight” or down one side as to make shipments not readily available or accessible.
Construction Drawing - A drawing which gives detailed diagrams and instructions for building an exhibit.
Contractor - An individual or company that provides services or materials to a trade show and/or its exhibitors. Also see Official Contractor or Exhibitor Appointed Contractor.
Convention Center - A facility where expositions are held. Also known as Exposition Center, Facility or Hall.
Corner Booth - An exhibit space with exposure on at least two aisles.
Counter - 1. A table raised with leg extensions to 42” in height. 2. A working cabinet for display, demonstration or registration (42” height).
Crafting List - Names the content of what is enclosed inside a crate, i.e., exhibit pieces, carpet, etc.
Craftsperson - A skilled worker who provides services at the exposition facility. Also called Labor.
Crate - A container, such as a slatted wooden case, used for storing or shipping. Typically needed for shipping displays.
Crated Exhibit - An exhibit that is transported from show to show in crates (small to huge wooden boxes). Crates make handling the exhibit easier and minimize damages during shipping.
Crated Materials - Materials that are skidded or is in any type of shipping container that can be loaded or unloaded at the dock with no additional handling required.
Cross Aisle - An aisle at a right angle to a main aisle.
Cubic Content - Literally, length x width x height. With reference to booth space, the placement of exhibit properties at a height of 8 feet or more above the leased area. Also a measurement used in determining shipping costs for van lines.
Cubic Footage - To determine cubic footage for each piece, use the following calculation: width x length x height ÷ 1728 = cubic footage.
Custom Carpet - Upgraded carpet with special colors provided by the Official Contractor.
Custom Exhibit - A display designed and built to meet the specific needs of an exhibitor.
Cut and Lay - Installation of carpet other than standard booth size, generally at an increased cost.
Cut Rate - Cost per hundred weight.
Cut-Out - Profile cut display item such as letters, photos, etc.
CWT - Hundred weight. A measurement used for shipping exhibit properties.
CWT Rate - Cost per hundred pounds.
D
D.T. Labor - Double Time Labor. Work performed on overtime and charged at twice the published rate.
Damage Report - A report submitted by an exhibitor to a freight company or drayage contractor itemizing damage to shipped goods.
Dead Man - Temporary post used during installation to help support the weight of an overhead structure.
Deadline Date - The date when orders are received with payment by show contractor at least 14 days prior to exhibitor move-in.
Declared Value - A shipper’s stated dollar value for the contents of a shipment.
Decorator - An individual (skilled craftsperson) or company (a contractor) providing services for a trade show and/or its exhibitors. Also known as Show Contractor or General Contractor.
Dedicated Power - A unique power service running from the building utility to the exhibitor with no other exhibitors connected to that particular line.
Dedicated Service - A unique service running from the building utility to the exhibitor with no other exhibitors connected to that particular line. These services include compressed air, telephone, T-1 lines and wireless and connected network and Internet.
Demonstrators - Persons hired to work in a booth demonstrating or explaining products.
Density - Pounds per cubic foot, determined by mathematical formula where the weight of an article or shipment is divided by the cubic feet it occupies.
Designated Piece Loading/Unloading - When a trailer must be loaded / unloaded in a particular sequence so as to ensure proper fit.
Detail Drawing - A drawing showing method of construction, plan views, elevations, floor ports, drains, etc.
Diffuser - An open grid or a solid translucent plastic to soften or conceal light sources.
DIM (Dimension) Weight - Length x width x height divided by 194 for domestic shipments, or divided by 166 for international shipments.
Direct Date - Refers to the first day for shipments to arrive at the exhibit site.
Direct Shipments to Exhibit Site - Includes unloading freight and delivery to your booth; picking up, storing and returning empty shipping containers; reloading freight for return to your specified destination from the exhibit site.
Directional Signs - Signs directing attendees to exhibits, meeting or special areas.
Directory - A catalog of basic information about the show, including exhibitors, floor plan and schedule of events. (This is also sometimes referred to as an Onsite Program or Program.)
Disconnect - Device to permit easy and rapid separation of electrical components.
Discount Display Labor Rates - Discount rates available for display labor if ordered by the deadline date.
Discount Porter Service Labor Rates - Discount labor rates for porter service if service is ordered by the deadline date.
Dismantle - To take apart an exhibit. Also known as Take-down, Teardown.
Display - Method used to show a product or service.
Display Builder - 1. Company that fabricates (builds) displays. 2. Show worker capable of fabricating displays.
Display Case - Counter unit with glass top and/or front, for displaying product. Also known as Showcase.
Display Labor - Required for all installation and dismantling of exhibits, including signs and floor covering installation.
Display Rules and Regulations - Exhibit construction specs endorsed by major exhibit industry associations. Also the specific set of rules that apply to an exposition.
Divider - Partition between exhibitors. Refer to: Side Rail.
Dock - A platform where freight is loaded onto and removed from vehicles or vessels.
Dock Receipt - A receipt issued by an ocean carrier to acknowledge receipt of a shipment at the carrier’s dock or warehouse facilities.
Dog Bone - A one-foot, five-wire cord that is used to help transfer high voltage power to 120 volt power on the BCP.
Dog House - A piece of equipment that is plugged into a high voltage power drop making it 120 volt power and allowing six places to plug in, shaped like a doghouse. Also known as a Six Box.
Dolly - A platform where freight is loaded onto and removed from vehicles or vessels.
Double-Decker - A two-storied exhibit. Also known as Multiple Story Exhibit.
Draped Booth - A booth made up of back wall and sidewall of pipe and drape.
Draper - A craftsperson who installs drapes, fabric, and special decor.
Drayage - The service that includes delivery of materials to an exhibit space, removal of empty crates, storage of crates during the show, returning of crates at the end of the show, and delivery of materials to the carrier loading area. (It is a two way charge, incoming and outgoing.)
Drayage Charge - The cost of moving exhibit materials within the confines of the exhibit hall, based on weight. This charge is calculated in 100-pound units, or hundredweight, abbreviated CWT. (There is usually a minimum charge for all drayage.)
Drayage Contractor - A company responsible for handling exhibit materials at a trade show.
Drayage Form - A form completed by an exhibitor requesting handling of materials.
Dressing the Exhibit - Placing graphics, plants, literature and applying any finishing touches to the display.
E
Economy - Mechanical one-man crank-lift on wheels that have an effective working height of 16’. Also known as Genie Lift.
Egg Crate - Construction technique of joining two materials by notching both and inserting slots
into each other. Also known as gridded diffuser panels.
Electrical Contractor - A company hired by show management to provide electrical services to exhibitors.
Electricians - They are hired for the installation of electrical equipment. This may include lighted headers, hanging signs and truss work depending on the work jurisdiction.
Elevations - Scaled drawings depicting front and side views of an exhibit.
Empties - Crates or containers that are empty or not needed and marked to go into empty storage.
Empty Crate - Reusable packing container in which exhibit materials were shipped.
Empty Crate Labels - Special stickers supplied by show contractor. Special crews patrol the exhibit hall picking up empties (empty crates with empty stickers) during installation and return them during dismantling.
End Cap - An exhibit space with aisles on three sides.
Est. Wt. - Estimated Weight. Estimate - A statement of the approximate cost of work performed.
ETA - Estimated Time of Arrival.
Excess Declared Value - A higher limitation of liability than what is stated in the show contractor’s terms and conditions not to exceed $100,000.00 covering loss or damage to property that may occur during a show. This requires and additional fee. Items such as plasma screens and other fragile electronic equipment as well as original art and prototypes are not covered under Excess Declared Value.
Exclusive Contractor - A contractor appointed by show management as the sole provider of specified services.
Exhibit - Structure used to display products or convey a message.
Exhibit Designer / Producer - Company responsible for designing and constructing exhibit booths.
Exhibit Directory - A guide for exhibition attendees which lists exhibitors and exhibit locations.
Exhibit Hall - The area(s) within an exposition center where exhibits are located.
Exhibit House - The exhibit builder or the company who rents the exhibit to the exhibitor.
Exhibit Manager - 1. Person in charge of an individual exhibit. 2. Show management staff person in charge of exhibit area.
Exhibit Prospectus - Promotional materials for prospective exhibitors to encourage participation in an exhibition. (Provided by show sponsor).
Exhibition - Event at which products and services are displayed.
Exhibitor - Our customer - company or persons offering goods or services at a show.
Exhibitor Appointed Contractor (EAC) - A contractor hired by an exhibitor to perform trade show services independently of show management appointed contractors. Also called Independent Contractor or EAC.
Exhibitor Kit - A package of information which contains all rules, regulations, and forms relating to an exhibition, provided to exhibitors by show management. Also called Service Kit.
Exhibitor Manual - A manual containing general show information, labor / service order forms, rules and regulations and other information pertinent to an exhibitor’s participation in an exposition. Refer to: Service Kit.
Exhibitor Services Manual / Kit - Manual containing general show information, labor/service order forms, rules and regulations and other information pertinent to an exhibitor’s participation in an exposition. Also known as Service Kit, Service Manual or Exhibitor Manual.
Exposition - An event in which products or services are exhibited. Also known as Exhibition.
Exposition Manager - The organizer and operator of an exposition. See Show Manager.
Exposition Rules - The set of regulations which govern a given trade show.
Exposition Service Contractor (ESC) - Contractor appointed by management to provide services to exhibitors. Refer to: General Contractors, Official Contractors.
F
Fabrication - The construction of an exhibit.
Facility - Refer to: Convention Center, Hall.
Fascia - The panel at the top of an exhibit, typically bearing the company name. Also known as the Header.
Floor Load - Maximum weight per square foot a floor can support. (May also refer to the maximum amount of power available from floor outlets and ports).
Floor Manager - An individual representing show management who is responsible for the exhibition area. Floor Marking - A method used to mark booth spaces.
Floor Order - Order for services placed after exhibit installation has begun. Compare with Advance Order.
Floor Plan - A map showing the size and locations of exhibit spaces.
Forklift / Forktruck - Motorized vehicle used to load, unload, and transport heavy items.
Forklift Operator - Person who operates a forklift and is certified to do so.
Foyer - Public area in hotel or hall for assembly or registration.
Free Form Exhibit - This is an exhibit with aisles on all four sides. Also known as Island Exhibit.
independently displayed material.
Freight Desk - The area where inbound and outbound exhibit materials are handled at a trade show.
Frontages - Refers to dimension across the front of an exhibit (e.g., a 30x10 exhibit has 30’ of front space and 10’ of depth.) Also known as Front Space.
Full Booth Coverage - Carpet covering entire area of booth.
Full Service Contractor - Contractor capable of providing all services for management and exhibitors. Refer to: Official Contractor, General Service Contractor, Show Contractor.
G
Gang Box - A box on wheels that contains misc. supplies which the labor force uses. Also known as Johnny Box.
Gangway - An International term referring to the aisle.
General Contractor - Show management appointed company providing services to a trade show and/or its exhibitors. Also called Official Contractor. Compare with Exhibitor Appointed Contractor.
Genie Lift - Refer to: Man-Lift.
Graphics - Communicative elements/color, copy, art, photographs, translites, etc. used to decorate a booth or space.
Grid System - Technique of providing system of structural supports, electrical conduit, etc. on a pattern of centers.
Gross Square Feet - Total space available in exhibit hall.
Gross Weight - Full weight of shipment including goods and packaging. Refer to: Tare Weight.
Ground Loading / Unloading - Vehicles that are not dock height, preventing the use of loading docks.
H
Hall - A generic term for an exposition facility; may also refer to an individual area within a facility such as south hall, etc.
Hand Carry - Items that an exhibitor is allowed to carry unaided into a convention facility without being charged.
Hand Truck - Small hand-propelled implement with two wheels and handles used for transporting small loads.
Hardwall - A type of exhibit construction in which the walls are of solid material, rather than fabric.
Hardwall Exhibit System - A type of exhibit structure in which walls are made of a solid material, rather than fabric.
Hazardous Materials - Any solid, liquid, or gas that can harm people, other living organisms, or the environment. A hazardous material may be radioactive, flammable, explosive, toxic, corrosive, biohazardous, an oxidizer, an asphyxiant, an allergen, or may have other characteristics that make it hazardous in specific circumstances.
Header - A sign or other structure across the top of an exhibit.
Height Limitation - Rules set by show manager to control height of exhibits.
High Drape - Drape over 8’ high that requires special equipment.
High-Jacker - Equipment capable of lifting a person or persons to a given height. Refer to: Man-Lift.
High Lift - Refer to: Man-Lift.
Hire - International term referring to rent a service or product.
Horizontal Bar - Cross Bar used for hanging drapes.
Hospitality Suite / Event - An area separate from the exhibit, in which refreshments are served and exhibitor personnel and visitors socialize. Most shows require hospitality events to be opened only after exhibit hours.
I
I & D Company - Installation & Dismantle Company - A company that is hired to install and dismantle exhibits.
I & D Labor - Installation and dismantle of an exhibit, or set-up and tear down of an exhibit.
ID (Identification) Sign - Company name and booth number sign. Also known as Booth Sign.
Improper Delivery Receipts - Shipments that arrive without an individual Bill of Lading.
Independent Service Contractor - A contractor hired by an exhibitor to perform trade show services independently of show management appointed contractors. Also known as Exhibitor Appointed Contractor (EAC).
Industrial Show - Private show sponsored by one company to introduce new products, etc. Also known as a Franchise Show or a User’s Group show.
Infringement - Unauthorized use of floor space outside exclusive booth area.
In-Line - An exhibit that is constructed in a continuous line along an aisle. Also known as Linear Display.
Inquiry Cards - Cards, collected from attendees, requesting information.
Inserts - Interchangeable copy or art panels.
Inside Booth - Exhibit space with exhibit booths on either side or back. Also known as an Inline Booth.
Installation - The time frame for installing a show or an exhibit.
Installation & Dismantle (I & D) - Installation and dismantle of an exhibit, or set-up and tear down of an exhibit.
Installation Contractor - May be either official, hired by show management or independent, an EAC, hired directly by an exhibitor who is responsible for supervision and coordination of installation and dismantle labor.
Installation Date - The date the general services contractor first receives access to the facility for move-in.
Interactive Exhibits - Exhibits in which the visitor is involved with the exhibit in a proactive way.
Island Booth - Booth space with aisles on all four sides.
Island Display / Exhibit - An exhibit that is exposed on all sides to an aisle in a show. A unit with aisles on four sides.
Island Unit - A display that may be viewed fromfour sides.
J
Jigged Crate - A special-purpose crate with hardware to secure exhibit properties in place to prevent shifting during shipment.
Johnny Box - Refer to: Office Dolly, Gang Box.
Johnson Bar - Long handled wooden pry bar with metal tip and wheels used in freight handling. Also known as a J-Bar.
K
K.D. - Knockdown - An exhibit with separate components that must be assembled on-site.
Kick Base - Base molding or added to structure to absorb marring caused by brooms, mops, etc. Also known as Toe Base.
Kiosk - A small informational counter, open to one or more sides, used within an exhibit for the display of product.
Kit - See Service Kit.
L
Labor - For shows, refers to workers who perform services. Also known as Craftspersons.
Labor Desk - Area from which laborers are dispatched to work areas at show site.
Labor Form - The form used by exhibitors to order labor.
Labor Order - Refers to an order for exhibit installation and dismantle or any job that show contractor will bill labor.
Laborer - Refer to: Craftsperson.
Late Arrival Surcharge - A surcharge applied to each shipment received at the advance warehouse after the deadline date.
Lead Retrieval - A system for capturing and follow-up of leads generated at an exposition.
Lead Tracking - A manual or automated system used to conduct follow-up activities for sales prospects resulting from a trade show.
Lift-a-Loft - Commercial name for High Lift. Refer to: Man-Lift.
Line Booth - Line booths have only one side exposed to an aisle and are generally arranged in a series along a straight line. They are also called “Linear” booths or “In-Line” booths.
Linear Display - An exhibit that is constructed in a continuous line along an aisle. Also called In-Line.
Literature Rack (Lit Rack) - Devices used to hold literature or brochures.
Load List - Anticipated number of items required for a show to be loaded onto a truck for delivery to show site.
Loading Dock - An area within an exposition facility where freight is received and shipped.
Lock-Up - Secure storage area, which is either guarded or locked.
Loss Prevention Guidelines - A set of injury prevention and overall safety guidelines for exhibitors to follow at the show site.
M
Man-Lift - A mechanical device that can be motorized or manually operated to lift a laborer above floor level.
Manual - See Service Kit.
Marshaling Yard - An offsite location where trucks are checked in and held until space for unloading is available onsite.
Material Handling - Movement of materials inside a convention hall.
Materials Requiring Special Handling - Refers to shipments that are loaded by cubic space and / or packed in such a manner as to require additional labor and handling. Additional fees are applied to special handling shipments. These include: ground loading; side door loading; constricted space loading; designated piece loading; stacked, cubed out or loose shipments;
multiple shipments; mixed shipments; improper delivery receipts; uncrated shipments.
Merchandise Pass - A form issued by show management and signed by the exhibitor that tells the security guard that removal of an item is authorized by the exhibitor.
Modular Exhibit - Exhibit constructed with interchangeable components.
Move-In - Date(s) set for installation of exhibits.
Move-Out - Date(s) set for dismantling of exhibits.
MPO - Marketing Promotional Opportunity - Billboard advertising contracted through an association.
Multiple Story Exhibit - Refer to: Double-Decker.
N
N.I.B. - Not in Booth - Refers to freight listed on bill of lading, but not in booth at time of loading.
No Freight Aisle - An aisle that must be kept clear at all times during installation and dismantling.
Non-Official Contractors - A company other than the “general” or “official” service provider on the show or a third party service provider who is designated by show management in the exhibitor kit as the provider of a specific service and requires access to your booth during installation and dismantling.
No-Show - When exhibitors do not show up to claim booth space or ordered services.
O
O.R. - Owner’s Risk.
Off-Target Shipment - Any shipment arriving before/after its target time.
Official Contractor - General contractor appointed by exposition management. Refer to: Exhibition Service Contractors.
Official Opening - Ceremony, ribbon cutting, etc. to proclaim show officially opened.
OMHF - Outbound Material Handling Form.
One Shot - Exhibit or display fabricated for one use only.
On-Site - Location of exhibit or event.
On-Site Order - A labor or service order placed on-site.
Organizer - Show Manager.
OT Labor - Overtime - Work performed on overtime billed at either time and one-half or twice the published labor rates.
OT/OT - OT/OT refers to the rate if machinery / material is handled on overtime both into and out of the show. Straight time is defined as Monday through Friday from 8:00 AM to 4:30 PM. Trucks signing in after 2:00 PM may be charged at the overtime rate. Overtime is defined as any time after 4:30 PM as well as Saturdays, Sundays and Holidays.
Outbound Material Handling Document / Form - An OMHF (Outbound Material Handling Form / Bill of Lading) must accompany all outgoing shipments. Also known as an MHA (Material Handling Agreement).
Outside Exhibit - Booth located outdoors.
Overhead Work - Work performed over the exhibit floor usually requiring a scissor lift or man lift.
Overtime (OT) - A designation for work performed outside the hours specified as normal working hours. Usually work performed on overtime is charged at a substantially higher rate. Work performed in excess of 40 hours in any week for which, under the Fair Labor Standards Act; employees must be paid one-and one half times their normal wage rates.
P
P.W. - Packed Weight.
Package Plan - Show management provides furniture and/or services to exhibitors for a single fee. Also known as Booth Package.
Packing Case - Refer to: Shipping Case.
Packing Drawing - A visual aid to supplement written instruction.
Packing List - A list showing the number and kinds of items being shipped as well as other information needed for transportation purposes.
Packing Wrap - Wrapping uncrated items in pads or blankets for shipping by van line. Also known as Blanket Wrap.
Padded Van - Similar to household goods moving vans. Operators specialize in moving fragile goods, carefully suspended and blanket wrapped if necessary.
Padded Van Shipment - Freight shipped via van lines where material is pad wrapped but not crated.
Padding - Usually blanket protection for uncrated material.
Pallet - A low wooden platform onto which goods are loaded for easier handling. Usually used as a platform for objects moved by fork lift.
Panel System - A prefabricated exhibit composed of connected rectangular panels of various sizes.
Pavilion - An exhibit area of different companies with similar characteristics for the purpose of generating collected impact such as Canadian Pavilion.
Peninsula Booth - Booth space with aisles on three sides. Also known as End Cap.
Peninsula Display - An exhibit with aisles on three sides.
Perimeter Booth - Booth located on the outer most wall of the exhibit hall.
Permanent Exhibit - A product display held on a long-term basis (i.e. mart exhibit, museum exhibit, office exhibit, etc.)
Petroleum Surcharge - A surcharge designed to help offset the increasing costs of petroleum which has impacted numerous products including gasoline, carpeting, plastics, visqueens, propane and diesel fuel.
Pin Up - Lighting fixture with surface mounting plate or with clamp base.
Pipe and Drape - Pipe material with draped fabric to make side rails and back wall of a booth. Planting - Floral décor to enhance appearance of exhibition.
POP Display - The term point of purchase (POP) usually refers to the industry concerned with customer behavior at the location of the purchase decision. POP is considered one of the most important aspects of advertising and merchandising. It is believed that the most critical time to influence buyer behavior is when they have money in hand. Points of purchase displays (or POP displays) include merchandising of all sorts, including kiosks, cardboard cutouts, signage, and end caps. Digital signage is being used more and more for pop displays due to its unique ability to seize attention at the critical time. With interactive features and sensors, digital signage can deliver messaging increasingly tailored for the immediate audience.
Pop Ups - A type of small exhibit in which the back wall structure expands to size from collapsed, interconnected members.
Portable Display - Exhibit capable of being carried by one person.
Portable Exhibit - A lightweight display unit that can be moved without a forklift.
Post - Metal upright used to support drapes. Refer to: Upright.
POV - Privately Owned Vehicle - A vehicle, such as a passenger car, van or small company vehicle, as
distinguished from trucks, tractor-trailers and other over the road vehicles.
POV Line - Special loading dock reserved for POVs where material is unloaded at prevailing drayage rates.
Prefab - A pre-built exhibit ready for installation.
Pre-Registration - Registration of attendees prior to arrival, primarily to relieve congestion at show or event.
Pre-Rigging - An attachment of slings, shackles, lifting eyes, spreader bars, etc. at an exhibitor’s plant for the lifting of the machine at show site.
Press Kit - Materials provided by show management for news releases, product announcements and other materials intended for the media are distributed.
Priority Rating System - System used by show management to assign booth space based on points.
Producer - 1. Exhibit Producer: An individual or company that designs and/or builds. 2. Show Producer: An individual or company that manages trade shows.
Program Book - Printed schedule of meeting events, location of function rooms, location of exhibitors, and other pertinent information.
Property Pass - Release provided by the exhibitor for the removal of materials from the exhibit hall. Also known as Merchandise Pass.
Public Shows - A show where the general public is invited to attend and an admission fee is usually charged.
Publication Bins (Pub Bins) - Slotted bin for Exhibitor and Association publications.
Publications - Exhibitor and Association materials for distribution during the show.
Q
Que Line - Pattern of rope and stanchions used for crowd control.
Questionnaire - Form used by management to obtain information from attendees.
R
Rail - A low wall used to divide exhibits.
Rear Projected - Video technique where the projector is behind the screen, rather than in front of it.
Receiver - 1. A document that verifies goods ordered are received. 2. Someone who fills out a receiver document.
Regional Show - A show targeted to attendees from a specific geographical area.
Registration - Procedure in which attendees receive badges for admittance.
Registration Area - Part of building where registration takes place.
Registration Counter - Cabinet designed to facilitate registration of attendees.
Regular Display Labor Rates - Applicable rates for display labor if ordered after the deadline date.
Release Forms - Form provided by management to permit removal of goods from exhibition. Also known as Property Pass or Merchandise Pass.
Rental Booth - A complete booth package offered to exhibitors on a rental basis.
Rental Exhibit - A complete hard wall exhibit rented to an exhibitor.
Rigger - 1. A laborer responsible for machinery uncrating, un-skidding, positioning, leveling and
re-skidding. 2. An individual that hangs overhead signs or exhibit material in some regions.
Rigging - 1. The process of attaching the cable on a crane to a piece of machinery or equipment. 2. The process for hanging material or signs.
S
Scissor Lift - A type of motorized lift that raises a working platform straight up and down.
Security Cage - Metal cage to lock up exhibitor materials.
Self-Contained Exhibit - A display that uses the shipping case as an integral part of the exhibit.
Self-Contained Unit - Type of exhibit where crate is opened and becomes part of the exhibit.
Service Desk - On-Site location for ordering or reconfirming services provided by General Service Contractor and Specialty Contractors.
Service Kit - Manual containing general show information, labor/service order forms, rules and regulations and other information pertinent to an exhibitor’s participation in an exposition. Also known as Exhibitor Services Manual or Exhibitor Kit.
Set Up - The function of assembling and installing displays. Also known as Installation.
Set-Up Drawing - Drawings which give detailed instructions for the installation of an exhibit.
Set-Up Personnel - A labor crew that installs a show or exhibit.
Receipts - Typically includes shipments through carriers such as Federal Express and UPS.
Shipping Case - A container for exhibit components, usually with a lid fastened by nails or screws.
Shipping Crate - Wooden containers for transporting exhibit materials, which may bedesigned for a single use or custom built for extended reuse.
Shop - Service contractor’s main office and warehouse.
Show Break - Time specified for the close of the exhibition and beginning of dismantling.
Show Card - A type of material used for booth identification signs.
Show Close Date - Date that a show ends.
Show Decorator - Company or individual responsible for hall draping, furniture, aisle carpeting, signage, etc. for trade shows and exhibitors.
Show Management - People totally responsible for an exposition.
Show Office - Office maintained by show management.
Show Photographer - Official photographer for exhibition, appointed by show management.
Show Producer - An individual or company that manages trade shows, including leasing the exposition facility, hiring official contractors, and promoting the show.
Show Rules - The general rules and regulations governing a specific trade show set by show management and / or facility.
Showcase - General term for glazed or framed enclosure for display of objects. Also known as Display Case.
Side Door Loading / Unloading - Shipments tendered for delivery in such a manner as to prevent access from the rear of the trailer.
Side Rail - A low drape divider used to separate one exhibit space from another.
Sign Service - Producing of signs for exhibitors and management.
Sign Standard - A frame on a stand into which a sign can be inserted for display. Also known as a Sign Holder.
Skid - A wooden platform used to support machinery or a collection of objects for easier handling. In addition, wood blocks attached to crates that allow forklift access for easier handling. Also known as a Pallet.
Skid Accessible Storage - A secured storage area available for exhibitor’s literature and samples not requiring refrigeration.
SL and C - Shippers Load and Count.
Sling - 1. A pre-made length of cable used for hanging exhibit materials or signs. 2. A pre-made length of cable or a heavy-duty nylon strap used for rigging machinery to cranes or forklifts.
Small Package - Any cartons or envelopes with a maximum weight of 50 lbs. per shipment, per delivery that are received without documentation.
Snorkel - Refer to: Man Lift
Soffit - A lowered portion of a ceiling.
Space - Exhibitor’s location in the hall.
Space Assignment - Method of allocating space to exhibitors.
Space Rate - The cost per square foot of exhibit area.
Space Rent - Cost per square foot for exhibit space paid to Show Management by exhibitor.
Special Freight Services - Applies to small passenger type vehicles being used for material shipments. Service includes 1 laborer with 1 pushcart in 1 trip. Designed for as many as eight (8) small hand carry type items weighing less than a total of 250 lbs and will all fit on a 3’ x 4’ pushcart for one (1) trip only. There is one cartload allowed per vehicle.
Special Handling - Applies to display shipments requiring extra labor, equipment, or time in delivery to booth area.
Special Handling Charges - Costs or charges associated with shipments requiring special handling.
Spotting - Placement of equipment in exact location in booth by using a forklift.
Spotting Fee - The charge to spot equipment.
Spreader - A device used with crane for special lifting of equipment.
ST Labor - Straight Time Labor - Work performed on straight time or at the regular hourly rate.
ST / OT - ST/OT refers to the rate if machinery / material is handled on straight time into the show and overtime out of the show. Straight time is defined as Monday through Friday from 8:00 AM to 4:30 PM. Trucks signing in after 2:00 PM may be charged at the overtime rate. Overtime is defined as any time after 4:30 PM as well as Saturdays, Sundays and Holidays.
ST / ST - ST/ST refers to the rate if machinery / material is handled on straight time both into and out of the show. Straight time is defined as Monday through Friday from 8:00 AM to 4:30 PM. Trucks signing in after 2:00 PM may be charged at the overtime rate. Overtime is defined as any time after 4:30 PM as well as Saturdays, Sundays and Holidays.
Stacked, Cubed Out or Loose Shipments - Shipments loaded in such a manner as to require items to be removed to ground level for delivery to booth.
Staging Area - 1. A location used for demonstrations. 2. Area set aside to get equipment ready to move on to show floor. 3. Area used to prepare trucks or POVs for unloading or loading at dock.
Stand - European term for booth.
Standard (Classic) Carpet - Standard grade of 16 oz. filament nylon carpeting available in pre-cut and custom sizes.
Standard Kit Rate - The standard material handling rates applicable when not using Transportation Plus.
Steward - An on-site union official elected by co-workers to oversee union’s work in the facility and resolve jurisdiction issues. Also known as a Union Steward.
Stock Exhibit - A pre-designed display modified for a particular use by the exhibitor. Storage Area - Designated areas for storage of crates or materials.
Strike - 1. Dismantle Exhibits. 2. To remove all scenery and props from the stage.
Structure / Tent - An additional, or temporary exhibit / official / association space.
Subcontractor - Company retained by prime contractor to provide services.
Supervised Labor - Union labor that is provided to a customer / exhibitor to install or dismantle a booth or exhibit space and is supervised and / or directed by show contractor.
Supervision Minimum - Minimum amount charged for labor supervision fee.
Surcharge - Additional charge to base rate such as a surcharge for receiving freight on overtime.
Survey - Solicitation of exhibitor’s opinions regarding services.
T
T and M - Time and Materials - A form of billing in which a consumer is charged for labor costs (time) and materials.
Table Top Display - Exhibit designed for use on
Talent - An individual or company hired to work in an exhibit to greet visitors, demonstrate product, or stage a performance.
Tare Weight - The weight of a container and/or packing materials without the weight of the goods it contains. Also known as the empty weigh, weigh empty. Refer to: Gross Weight.
Target Date - A designated day and time for arrival of freight assigned to a particular exhibitor or exhibit area depending on their location within the facility. Helps to ensure a smooth move-in.
Tariff - Rules and rates of a specific carrier.
Tear Down - Dismantle or disassembly of an exhibit. Also known as Dismantle.
Telescopic Pipe - Drape support where one section slides inside another for use at various lengths.
Tie-Off - Securing a hanging sign once it has been leveled.
Time and Materials (T and M) - Method of charging for services on a cost-plus basis. Refer to: T and M.
Total Weight - The weight of the actual shipment after the “heavy” weight and the “light” weight of the shipping vehicle has been taken.
Tow Motor - See Forklift.
Trade Fair - Broadly, international term for an exposition.
Trade Show - An exposition held for members of a common or related industry. Not generally open to the general public.
Traffic Flow - The movement of attendees through an exposition or exhibit.
Traveller - A heavy-duty traverse rod for drapery.
Trouble Box - A box which every exhibitor should carry containing tools and supplies to repair an exhibit or product in case of trouble.
Truss - A triangular beam structure utilized in overhead rigging.
Turnkey Exhibit - In essence, the exhibitor simply “turns the key” upon arrival at the show and opens the booth. Everything else is handled by the General Services Contractor.
Turntable - Electrically or manual rotating platform.
Twenty Footer - A 20-foot by (usually) 10-foot exhibit space. May also be a 30-footer, etc.
U
Ultra Plush Carpet - Highest grade of 50 oz. filament nylon premium carpeting with 4 mil poly covering, anti-static treatment and 3M Scotchgard™ protection available in custom sizes. Carpet packages include visqueen covering and padding.
Uncrated Materials / Shipments - Material that is shipped loose or padwrapped and / or unskidded machinery without proper lifting bars or hooks.
Under-Carpet Distribution - Refers to the distribution of electrical wiring beneath booth carpeting as required.
Union - An organization of workers formed for the purpose of dealing collectively with their employer in wages, hours, working conditions and other matters pertaining to their employment.
Union Jurisdiction - 1. Jobs that the union claims should be filled by its members. 2. Crafts covered by specified national or international unions.
Union Steward - An on-site union official elected by co-workers to oversee union’s work in the facility and resolve jurisdiction issues. Also known as Shop Steward when in a warehouse.
Unsupervised Labor - Union labor that is provided to a Customer / Exhibitor to install or dismantle a booth or exhibit space and, per customer’s election, is not supervised and / or directed by show contractor. Customer/Exhibitor assumes the responsibility for the work of union labor when Customer/Exhibitor elects to use unsupervised labor.
Upright - The vertical post that supports back wall and side rail drape. Also known as Post, Stanchion, Tube, Pipe, Steel or Pilaster.
V
Valance - An overhead, decorative border normally used as a light baffle.
Van Line - Crated - Freight which is enclosed in some container (e.g. a cardboard box or fiber case).
Van Line - Full Pad - A shipment that is fully padded. All pieces in the shipment are wrapped.
Van Line - Partial Pad - A shipment that is only partially padded ( e.g. 5 Pcs - 3 are crated and 2 are loose pieces that need to be pad wrapped).
Van Shipment - Shipment of exhibit properties via van lines, often consisting of large pieces, crated or uncrated, such as furniture and exhibit materials.
W
Warehouse Handling In - Any materials shipped back to warehouse from exhibit site.
Warehouse Handling Out - Any materials shipped to exhibit site from warehouse after the deadline to receive advance shipments.
Warehouse Receipt - A receipt issued by a warehouse listing goods received for storage.
Wireless Ambassador - This small handheld unit allows Exhibitor Service personnel to access information about exhibitor orders directly fromthe show floor so that exhibitors no longer need to go to the service desk.
Wishbone Leg - A type of leg found on 30” wide wood display tables.
Work Order - A document prepared to authorize and detail a request for service.
Work Rules - Regulations which govern union craftsperson’s working conditions such as when overtime begins, etc.
Work Time - Paid time that begins as soon as the workers are turned over to the exhibitor and stops when the exhibitor releases them.
Worker Type - Identifier in Show Services for classification of workers - such as a decorator, carpenter, rigger, teamster, etc.
Working Drawing - The detail plans from which an exhibit is constructed.